#164 - Bill Rupert and Heather Ridgway

A Conversation with Bill Rupert and Heather Ridgway of RCS-CM. Join us as we dive into the world of Construction Subscription Services for 2025 and discover why PM really stands for Personality Management in today’s industry.

Bill Rupert brings an impressive global pedigree, sharing stories from his life around the world and expressing heartfelt gratitude to industry icons like Richard Crane, Eve Morrison, and Jeff Beaumont for shaping his journey.

Heather Ridgway reveals how she transitioned from the HOA space to the business partner side, what inspired the leap, and why she loves the path she’s chosen. She also shares her appreciation for the guidance and support of Michelle Caldwell and Jacqui Orlandos.

This episode is packed with wisdom, gratitude, and insight from two leaders who are reshaping the future of community management and construction services.

Thanks to our sponsors! Platinum: www.24hrc.com www.globaldisposal.com https://hoacta.app www.pacificbackflow.com Studio: www.fentongrant.com Gold: www.propertycleaningexperts.com www.cornerstoneinsurance.org www.splashplumbing.com www.hoamailers.com Silver: www.reservestudiesinc.com www.purposeroofs.com www.southerncrosspc.com